Privacy Policy
We take great care to protect your information
Garage Door Systems Limited (“we” and “us”) is committed to ensuring our site is absolutely secure for you to use and takes great care to protect your information.
This privacy policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.
What information do we hold on you?
We collect details from you when you request a product, service, offers or news from us from our website, emails, telephone conversations, and written and verbal communication.
What do we do with the information?
We will use the personal information gathered in our normal course of business primarily to provide the products, services, offers or news you have requested, and also for administration purposes:
- to confirm identification when you contact us
- to keep you informed of any special offers or promotions that we believe might be of particular interest to you
- to communicate with you in the event that any products or services you have requested are unavailable
- for credit assessment
- to review the conduct of and to administer/operate your accounts
- for statistical analysis, including automated techniques
- for record-keeping purposes
- for market research
- to track activity on our website
- to improve and monitor our customer service to you
- for the prevention of crime and fraud.
We may contact you by post, email, or telephone for these purposes.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you If you have consented to receive marketing, you may opt out at a later date.
Disclosure of your information to service providers
In order to provide our products and services, we may need to pass information on to our agents and sub-contractors or appoint other organisations to carry out some of the processing activities on our behalf, such as mailing houses.
In these circumstances, we will ensure that your information is properly protected and used in accordance with this privacy policy. We may also disclose information to the investigating authorities such as the police, and customs and excise, or if required to do so by law.
Transfer of your information outside the European Union
We may need to transfer your personal data outside of the European Union in order to provide you with the services and products you require.
Some of these countries may not have laws that protect privacy rights as extensively as in the European Union. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is properly protected.
Consent to the use of cookies.
For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.
When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.
CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).
Data processing agreement
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
- Your consent status or the withdrawal of consent
- Your anonymised IP address
- Information about your Browser
- Information about your Device
- The date and time you have visited our website
- The webpage url where you saved or updated your consent preferences
- The approximate location of the user that saved their consent preference
- A universally unique identifier (UUID) of the website visitor that clicked the cookie banner
What to do if you do not wish to receive details of offers from us?
If you do not wish to receive details of offers and promotions from us, you can opt-out at any time by clicking the relevant boxes on the form or screen, by emailing info@garagedoorsystems.co.uk or by ringing +44 (0) 28 25 65 5555.
Please note that you may change your mind at any time by contacting us by any of the above methods or by following the instructions set out with each offer you receive.
Changing your personal information
We want to make sure the information we hold about you is accurate and up to date. If you believe that we are storing details relating to you and that these are incorrect or you wish to remove them, please contact us by emailing info@garagedoorsystems.co.uk or by ringing +44 (0) 28 25 65 5555.
Changes to this privacy policy
If we decide to change our privacy policy, we will post the changes on this page so that you are aware of the information we collect, how we use it and under what circumstances we disclose it. This privacy policy was last updated on 22nd April 2018.
A hard copy of the policy is available from the Data Protection Officer, Garage Door Systems Limited, Wakehurst Industrial Estate, Ballymena, BT42 3AZ. Any revised policy will apply only to data collected after the new policy comes into effect.
Your rights to access your personal information
You have a right to receive a copy of the personal data that we hold about you.
To obtain a copy of the personal information we hold on you, please write to Data Protection Manager, Garage Door Systems Limited, Wakehurst Industrial Estate, Ballymena, BT42 3AZ. Alternatively email info@garagedoorsystems.co.uk.
Please visit the following website for further information:-